Obstacles Hindering the Implementation of E-Management in Technical Institutes: An Applied Study on the Higher Institute of Science and Technology – Al-Aziziyah

Abstract

This study aims to identify the major obstacles hindering the implementation of e-management in technical institutes, through an applied study conducted at the Higher Institute of Science and Technology – Al-Aziziyah. The research relied on a questionnaire distributed to a sample of employees, the results of which revealed that administrative obstacles represent one of the most significant challenges, as they scored high averages reflecting the absence of a clear administrative vision for digital transformation and weak coordination among departments. The findings also indicated that technical obstacles constitute a primary barrier, represented by poor internet connectivity and the lack of integrated electronic systems, a conclusion further supported by the strong statistical relationship between these obstacles and the weak success of implementation. Human obstacles were also highlighted, particularly the lack of effective training programs and the insufficient technical skills of some employees, which negatively affected the readiness of the workforce to adapt to e-management requirements. Furthermore, the results showed that weak infrastructure, shortage of equipment, and lack of regular maintenance form a fundamental barrier that limits the effectiveness of digital transformation, as confirmed by statistically significant evidence of its negative impact. The study concluded with several recommendations, most notably the necessity of establishing a clear strategic vision for digital transformation, providing adequate administrative support, and developing internal networks and communication systems, along with adopting regular maintenance plans for equipment. It also recommended designing effective training programs to enhance digital awareness and technical skills among employees, encouraging staff to embrace new systems through incentives, and improving institutional coordination while establishing clear policies to regulate the digital transformation process in a way that ensures its success and sustainability.